assistant hotel manager responsibilities and salary in uae

assistant hotel manager responsibilities and salary in uae
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jobs Sep 23, 2024 0

assistant hotel manager responsibilities involve overseeing the daily operations of the hotel to ensure a smooth and efficient guest experience. This includes managing staff schedules, providing training, and ensuring team members meet performance standards.

hotel assistant manager job description

A Hotel Assistant Manager plays a crucial role in ensuring the smooth daily operations of the hotel, supporting the Hotel Manager in overseeing staff, guest services, and overall hotel management. The responsibilities include managing staff schedules, providing training, and monitoring performance to ensure high-quality service.

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assistant hotel manager responsibilities

Here are the assistant hotel manager responsibilities:

  • Guest Experience: Creating and maintaining a welcoming and comfortable environment for all guests, ensuring high standards of customer service.
  • Guest Assistance: Providing information, help, and guidance to guests as needed.
  • Feedback Monitoring: Reviewing and addressing guest feedback to ensure services meet or exceed customer expectations.
  • Staff Training: Assisting in organizing and delivering staff training, both before the season and as needed throughout the season.
  • Staff Performance: Monitoring staff performance, setting Key Performance Indicators (KPIs), and ensuring targets are met.
  • Roster Management: Coordinating staff work schedules, days off, and processing payroll information.
  • Team Leadership: Motivating and developing staff, ensuring high performance and job satisfaction.
  • Budget Management: Overseeing hotel budgets, controlling expenditures, and ensuring financial accuracy.
  • Sales Monitoring: Driving and monitoring sales targets, especially for the bar and additional services, ensuring staff meet these goals.
  • Inventory and Purchasing: Managing stock levels, placing orders, and tracking wastage.
  • Cleanliness and Maintenance: Ensuring all areas of the hotel are clean, well-maintained, and up to company standards.
  • Collaboration with Kitchen: Working with the kitchen team to deliver a varied menu and maintain a fresh approach to food service.
  • Compliance: Ensuring that all legal requirements for the hotel are met in coordination with the Hotel Manager.
  • Supplier Relationships: Building and maintaining strong relationships with suppliers.
  • Program Promotion: Promoting hotel programs and monitoring guest feedback to make improvements.

hotel assistant manager skills

Key skills for a Hotel Assistant Manager include:

  1. Ability to lead, motivate, and manage a team to ensure smooth operations and high performance.
  2. Strong focus on providing excellent guest experiences, handling requests, and resolving issues promptly.
  3. Clear and effective communication skills with guests, staff, and management, both verbally and in writing.
  4. Strong ability to coordinate schedules, manage multiple tasks, and ensure smooth workflow.
  5. Ensuring all aspects of hotel operations, from cleanliness to guest service, meet high standards.
  6. Understanding of budgets, expense control, and basic financial reporting to support hotel profitability.
  7. Collaborative attitude to work effectively with the hotel management, staff, and suppliers.
  8. Efficiently managing time to balance multiple responsibilities and meet deadlines.
  9. Flexibility to handle changing situations, guest needs, and unexpected challenges.
  10. Familiarity with hotel management software, booking systems, and basic computer skills.
  11. Ability to remain calm and effective in stressful or emergency situations.

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hotel assistant manager salary in dubai

The typical monthly salary for a Hotel Assistant Manager in Dubai is around AED 8,000, though it can rise to as much as AED 17,000. The actual amount depends on various factors such as the hotel’s location, the industry, and the individual’s experience and skill set.

assistant hotel manager responsibilities and salary in uae

assistant hotel manager responsibilities are crucial for maintaining the smooth operation of the hotel, ensuring both guest satisfaction and staff efficiency.
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