essential qualification for receptionist in hospital

essential qualification for receptionist in hospital
ikhlass ikhlass
jobs Oct 31, 2024 0

qualification for receptionist in hospital are essential for ensuring smooth operations and a positive patient experience. In the dynamic environment of a healthcare facility, medical receptionists serve as the vital link between patients and medical staff. In this article we will provide the qualification and responsibilities of receptionist in hospital.

medical receptionist job description

The Medical Receptionist shall be the first contact with patients and visitors to a healthcare facility. This position is supposed to undertake the job of managing the operations at the front desk, developing effective communication between the patients and the medical staff, and ensuring that all information is handled discreetly in accordance with HIPAA laws.

read more: skills needed for medical receptionist in uae

qualification for receptionist in hospital

Below is the list of qualification for receptionist in hospital in uae .

Education:

  • Bachelor‘s degree, desired.
  • Certification in administration, required.

Experience:

  • Minimum of 2 years working in a healthcare facility as a medical receptionist.
  • Knowledge of Medical Terminology, HIPAA regulations, ICD and CPT coding is greatly desired.

Skills:

  • Good organizational, administrative, and planning skills.
  • Good documentation, communication, and IT skills.
  • Able to multitask and pay close attention to details.
  • Good capacity to work under pressure and handle situations of emergency.
  • Discretion and regard for confidential matters in handling sensitive information.

Personal Attributes:

  • Innovative thinking and problem-solving.
  • Passion for excellence in health care and customer service.

hospital receptionist duties and responsibilities

Following are the receptionist duties and responsibilities in a hospital:

  • Greet and help patients in person and on the telephone.
  • Provide professional support to the doctors, staff members, visitors, and patients.
  • Manage the business inventory by monitoring the supply and scheduling the equipment for maintenance.
  • Answering phone calls in a courteous and professional manner.
  • Comply with HIPAA regulations and maintain confidentiality of all patient and staff information.
  • Set up the doctor-patient appointments.
  • Initiate communication discreetly and professionally among medical departments, as necessary. 
  • Monitor the levels of stock and order supplies when required in a timely manner.
  • Communicate results of medical data to patients under clinical supervision.
  • Complete documentation of patient visits accurately.

read more: Discover UAE hospital receptionist roles and responsibilities

Hospital Receptionist salary in dubai 

In Dubai, the salary for a Medical Receptionist typically ranges from AED 3,000 to AED 4,500 per month, with an average salary of AED 3,666 for those with 1 to 13 years of experience.

essential qualification for receptionist in hospital

In conclusion, qualification for receptionist in hospital are crucial to ensure efficient, compassionate, and organised patient care.
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