Comprehensive credit controller job specification :Key Responsibilities and Skills

Comprehensive credit controller job specification :Key Responsibilities and Skills
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jobs Dec 11, 2024 0

A credit controller job specification is a detailed document outlining the responsibilities, qualifications, and skills required for a Credit Controller role within an organisation. This article will present a detailed account of the responsibilities and qualifications that are typically required for the role of a credit controller.

credit controller job specification

credit controller job specification involves overseeing the management of an organization’s credit policies and accounts receivable to ensure smooth cash flow. Key responsibilities include monitoring customer accounts, following up on overdue payments, negotiating payment terms, and handling disputes or queries related to invoices. 

Credit Controller duties and responsibilities

The Credit Controller takes charge of the credit and bad debt collection of the company. The key responsibilities and roles amount to:

  • Debt Management:
    • Proactively manage and recover outstanding debts from customers.
    • Negotiate payment arrangements or repayment plans as needed.
  • Credit Assessment:
    • Evaluate new credit applications and perform financial standing reviews of clients through credit checks and liaison with banks.
    • Establish, define, and update credit terms and conditions for new and existing clients.
  • Payments and Account Monitoring:
    • Perform timely follow-ups on overdue accounts.
    • Handle customer inquiries related to accounts and resolve any discrepancies or issues.
  • Reconciliation and Recordkeeping:
    • Process and reconcile invoices to ensure accuracy.
    • Enter receipts into the accounting system and maintain accurate records.
    • Update and maintain the sales ledger, ensuring all information is current.
  • Collaboration:
    • Liaise with customers and the sales team to ensure seamless credit management and payment resolution.
    • Work closely with the finance team to prepare and present regular reports and statements.
  • Reporting and Compliance:
    • Generate periodic reports and provide insights for the finance team or company accountant.
    • Ensure compliance with company credit policies and procedures.

Credit Controller qualifications

Here are the Credit Controller qualifications:

  • Holds a Bachelor’s degree in Finance, Accounting, Mathematics, or a related discipline.
  • Has significant experience in credit control or debt collection with a thorough understanding of credit management procedures.
  • Possesses knowledge of legal frameworks concerning credit, loans, payment terms, interest rates, and debt recovery methods.
  • Proficient in accounting software, financial systems, and Microsoft Office Suite, particularly Excel.
  • Demonstrates strong skills in account management and reconciling complex debtor accounts with accuracy.
  • Excels in verbal and written communication, enabling effective negotiations and professional relationship management with clients.
  • Skilled in resolving challenging or sensitive issues calmly and professionally, showcasing excellent problem-solving abilities.
  • Pays close attention to detail in processing invoices, managing accounts, and creating financial reports.
  • Maintains strict confidentiality when handling sensitive financial data.
  • Familiar with invoicing, collections, credit control, and financial reporting software platforms.

read more: Find out operations manager job requirements

Credit Controller jobs in Dubai salary

The salary for a Credit Controller job in Dubai typically ranges around AED 5,240 per month. However, the exact salary can vary depending on factors such as the level of experience, the size and industry of the company, and the specific responsibilities of the role.

Comprehensive credit controller job specification :Key Responsibilities and Skills

In conclusion, credit controller job specification highlights the importance of managing and recovering outstanding debts to maintain a company’s financial health.

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