role description for receptionist in hotel in UAE

role description for receptionist in hotel in UAE
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jobs Jan 22, 2025 0

The role description for a receptionist encompasses serving as the primary point of contact for clients and visitors, ensuring a welcoming and professional environment. In this article we will describe the tole of receptionist and the salary in dubai.

Receptionist job description and salary

The role of the receptionist is to act as the organisation’s representative, welcoming clients and visitors upon arrival and ensuring a positive experience from the moment they step through the door.Responsibilities encompass the management of telephone communications, the organisation of appointments, the preparation of meeting spaces, and the management of postal communications. Receptionists also play a role in security, by issuing visitor badges and maintaining guest logs.As a member of the administrative team, receptionists may also supervise junior staff and assist with general office operations. In Dubai, the salary for a receptionist typically ranges from AED 2,000 to AED 6,000 per month, with an average earning of AED 3,395 for individuals with 1 to 13 years of experience.

Explore more: Discover the responsibilities of front desk receptionist

role description for receptionist

The following is a more refined role description for the receptionist.

  • Welcome Clients & Visitors
    • Greet clients and visitors warmly, offering a professional and friendly atmosphere.
  • Conduct Office Tours
    • Show clients around the office and introduce them to key staff members.
  • Manage Security Procedures
    • Ensure visitor badges are issued and visitor logs are properly maintained.
  • Perform Administrative Tasks
    • Handle duties such as copying, faxing, scheduling meetings, and taking meeting minutes.
  • Set Up Meeting Rooms
    • Prepare meeting and training rooms for use, ensuring all necessary arrangements are made.
  • Phone Handling & Appointment Scheduling
    • Professionally answer phone calls and manage appointment bookings.
  • Provide Customer Service
    • Offer excellent customer service to ensure a positive experience for clients and visitors.
  • Supervise Junior Staff
    • Oversee, train, and guide junior administrative staff as needed.

Explore more: What does the receptionist needs for front desk

Hotel receptionist job responsibilities

This is a compact job description for a Hotel Receptionist:

  • Facilitate smooth check-in and check-out processes, ensuring a seamless guest experience.
  • Handle reservations made online or via phone efficiently and accurately.
  • Explain payment options to guests, verify credit cards, and ensure transactions are secure.
  • Collect necessary guest details, including contact information and stay duration, for proper registration.
  • Welcome guests warmly, assign rooms, and hand over keys upon arrival.
  • Provide comprehensive details about the hotel’s services, room options, pricing, and amenities.
  • Address guest complaints with professionalism, offering quick and effective solutions.
  • Work closely with housekeeping to guarantee rooms are clean, well-maintained, and guest-ready.
  • Confirm group bookings and coordinate personalized services for VIP guests and special events.
  • Maintain accurate records of guest bookings, payments, and any additional services provided.

role description for receptionist in hotel in uae

In conclusion, The role description for receptionist underscores the importance of this position in maintaining an efficient and welcoming front desk environment.

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A receptionist in a facility greets visitors, manages phone calls, and oversees the front desk. They handle appointments, maintain security logs, and support daily administrative tasks to ensure smooth operations.
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[mks_accordion_item title=”How much is a receptionist paid in UAE?”]
A receptionist in the UAE typically earns between AED 2,000 and AED 6,000 per month, depending on experience, location, and the organization.
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