Job Overview
As a Call Centre Executive at Emirates Properties, you will be the first point of contact for our customers, providing exceptional service and support. Based in Dubai, your role will involve handling a high volume of inbound and outbound calls with a focus on addressing customer inquiries, resolving complaints, and providing accurate information about our properties and services.
Responsibilities:
- Handle incoming and outgoing calls with professionalism and efficiency.
- Address customer inquiries, complaints, and requests in a timely manner.
- Provide accurate information about our services and properties.
- Record and manage customer interactions and transactions.
- Follow up on customer issues to ensure resolution and satisfaction.
- Collaborate with other departments to resolve complex issues.
- Maintain detailed knowledge of company products and services.
Qualifications:
- Minimum 2 years of experience in a call center or customer service role.
- Excellent communication skills in English (additional languages are a plus).
- Strong problem-solving and multitasking abilities.
What We Offer:
- Competitive salary and performance-based incentives.
- Health insurance and other employee benefits.
- A supportive and dynamic work environment.
How to Apply:
Send your resume and cover letter to [email protected]
Job Detail
-
Career LevelExecutive
-
Experience2 Years
-
GenderMale
-
QualificationDiploma