Amer Center
Job Overview
As a Customer Happiness Consultant, you will play a key role in ensuring customer satisfaction and providing a positive experience for all visitors to the Tasheel Center at Al Barsha Mall. Your primary responsibility will be to assist customers with their needs, resolve any issues they may have, and ensure their overall happiness with our services.
Responsibilities:
- Greet and welcome customers in a friendly and professional manner.
- Assist customers with inquiries, providing accurate and relevant information.
- Resolve customer complaints and issues promptly and effectively.
- Maintain a positive and helpful attitude towards customers at all times.
- Ensure the center is clean, organized, and welcoming.
- Collaborate with team members to improve customer service standards.
- Stay updated on services offered by the center to provide accurate information.
- Handle customer transactions efficiently and accurately.
Requirements:
- High school diploma or equivalent; additional education or training in customer service is a plus.
- Proven experience in a customer service role, preferably in a similar environment.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and handle stressful situations.
- Proficiency in English; knowledge of Arabic is an advantage.
- Basic computer skills and familiarity with customer service software.
We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Friendly and supportive work environment.
- Training and development programs to enhance your skills.
- Employee discounts and perks.
If you meet the requirements and are interested in joining our team, please send your CV to [email protected].
Job Detail
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Career LevelOfficer
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Experience2 Years
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GenderBoth
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INDUSTRYManagement
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QualificationDiploma