Job Overview
As a Customer Service Executive at Hawk Freight Services, your role involves managing customer inquiries and ensuring smooth communication regarding ocean freight services. Key responsibilities include coordinating shipments, bookings, and documentation, as well as addressing customer complaints with efficient solutions.
Responsibilities:
- Manage customer inquiries and provide timely responses regarding ocean freight services.
- Coordinate shipments, bookings, and documentation related to ocean freight.
- Ensure smooth communication and coordination with clients, shipping lines, and other stakeholders.
- Handle customer complaints and provide solutions in a professional manner.
- Maintain accurate records and documentation for all transactions.
Requirements:
- 2-3 years of relevant experience in Ocean Freight within the UAE.
- Background in logistics and freight forwarding is highly preferred.
- Excellent communication skills and ability to multitask effectively.
- Industry-related educational background is an advantage.
Benefits:
- Competitive compensation package.
- Opportunities for career growth and development.
- Dynamic work environment with a focus on teamwork and innovation.
How to Apply:
- Interested candidates are encouraged to send their resume to [email protected].
- Visit our website at www.hawkdxb.com to learn more about us.
- Join us on WhatsApp by sending your resume to +971 549912015.
Job Detail
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Career LevelExecutive
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Experience2 Years
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GenderBoth
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QualificationDiploma