Job Overview
At Al Borg Diagnostics, we provide excellent healthcare services. We are looking for a Customer Service Executive to join our team. If you have experience in healthcare and are passionate about customer care, we want to hear from you!
Responsibilities:
- Provide great customer service to patients and clients.
- Handle inquiries, appointments, and service issues professionally and efficiently.
- Make sure patients, healthcare staff, and other departments communicate well and on time.
- Keep records of customer interactions and follow up when needed.
- Help coordinate patient services to keep patients happy.
- Quickly address and resolve customer complaints or concerns following company protocols.
- Work with the team to improve service and customer experience.
Qualifications:
- Experience: A minimum of 3 years of experience in a healthcare environment, preferably in a customer service or patient relations role.
- Communication Skills: Strong verbal and written communication skills in English; Arabic proficiency is a plus.
- Customer-focused: Demonstrated ability to provide excellent service, handle inquiries, and resolve issues.
- Organization: Ability to manage multiple tasks efficiently while maintaining attention to detail.
- Tech-Savvy: Familiarity with healthcare management software and basic Microsoft Office Suite (Word, Excel, etc.).
- Team Player: Ability to work effectively in a collaborative team environment.
What We Offer:
- Opportunities for learning and career growth.
- Health and wellness benefits.
- A supportive team committed to excellent patient care.
- A stable position in a reputable company.
- Flexible work conditions.
How to Apply:
- Email your CV to: [email protected].
- For inquiries, contact: 800 252 674.
- Visit our website at alborgdx.com.
Join Al Borg Diagnostics today and contribute to providing high-quality healthcare services across Abu Dhabi, Al Ain, Dubai, Sharjah, and Ras Al Khaimah. Be a part of our growing team where your contribution truly makes a difference!
Job Detail
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Career LevelExecutive
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Experience3 Years
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GenderBoth
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QualificationDiploma