Customer Service Executive at Al Borg Diagnostics

Accbooks Accounting and Bookkeeping LLC
Job Overview

At Al Borg Diagnostics, we provide excellent healthcare services. We are looking for a Customer Service Executive to join our team. If you have experience in healthcare and are passionate about customer care, we want to hear from you!

Responsibilities:

  • Provide great customer service to patients and clients.
  • Handle inquiries, appointments, and service issues professionally and efficiently.
  • Make sure patients, healthcare staff, and other departments communicate well and on time.
  • Keep records of customer interactions and follow up when needed.
  • Help coordinate patient services to keep patients happy.
  • Quickly address and resolve customer complaints or concerns following company protocols.
  • Work with the team to improve service and customer experience.

Qualifications:

  • Experience: A minimum of 3 years of experience in a healthcare environment, preferably in a customer service or patient relations role.
  • Communication Skills: Strong verbal and written communication skills in English; Arabic proficiency is a plus.
  • Customer-focused: Demonstrated ability to provide excellent service, handle inquiries, and resolve issues.
  • Organization: Ability to manage multiple tasks efficiently while maintaining attention to detail.
  • Tech-Savvy: Familiarity with healthcare management software and basic Microsoft Office Suite (Word, Excel, etc.).
  • Team Player: Ability to work effectively in a collaborative team environment.

What We Offer:

  • Opportunities for learning and career growth.
  • Health and wellness benefits.
  • A supportive team committed to excellent patient care.
  • A stable position in a reputable company.
  • Flexible work conditions.

How to Apply:

Join Al Borg Diagnostics today and contribute to providing high-quality healthcare services across Abu Dhabi, Al Ain, Dubai, Sharjah, and Ras Al Khaimah. Be a part of our growing team where your contribution truly makes a difference!

Job Detail
  • Career LevelExecutive
  • Experience3 Years
  • GenderBoth
  • QualificationDiploma
Shortlist Never pay anyone for job application test or interview.