AFC Holidays
Job Overview
Are you passionate about travel and ready to embark on a rewarding career journey? AFC Holidays is looking for dynamic, customer-oriented professionals to join our expanding team. If you’re eager to be a part of a company that is all about creating unforgettable travel experiences, we want to hear from you!
Key Responsibilities:
- Promote and market international tours and holidays across various regions including the USA, Europe, Asia Pacific, Africa, and Australasia.
- Promote inbound/local UAE tours and activities, including visas, transportation, and hotel bookings.
- Sell and coordinate a variety of travel-related services, including airlines, hotels, transportation, insurance, cruises, and tours/activities.
- Respond promptly to client inquiries, providing tailored quotes, budgets, and travel recommendations that align with their preferences.
- Ensure all reservations and bookings are accurate and meet client expectations.
- Build and maintain strong relationships with clients, ensuring high levels of satisfaction and repeat business.
- Maintain strong working relationships with key suppliers, ensuring optimal rates and service delivery.
- Negotiate with suppliers to achieve the best possible terms and profit margins.
- Meet and exceed sales targets and KPIs as set by your manager.
- Achieve profit margin targets on bookings, ensuring alignment with company standards.
- Follow CRM systems and standard operating procedures (SOPs) as directed by management to ensure smooth operational workflows and high-quality service delivery.
What We’re Looking For:
- In-depth knowledge of both outbound international tourism (including destinations such as the USA, Europe, Asia Pacific, etc.) and inbound tourism (especially UAE-focused products and services).
- Familiarity with handling VIP and/or luxury tour arrangements is desirable.
- A Travel & Tourism degree or relevant experience in the travel industry is preferred.
- Previous experience in selling and coordinating travel services, including airfares, hotel bookings, tours, and activities.
- Excellent verbal and written communication skills in English are essential.
- Strong customer service, negotiation, and persuasion abilities.
- Ability to work proactively in a busy, fast-paced environment.
- Strong attention to detail, ensuring accuracy in bookings and client correspondence.
- Ability to manage multiple client requests and tasks simultaneously.
What We Offer:
- Competitive Salary and Benefits package.
- Exciting career growth and development opportunities.
- An opportunity to work in a fast-paced, fun, and dynamic environment.
🌍 Ready to take your career to new heights with AFC Holidays?
If you’re passionate about travel and want to help make clients’ dream holidays a reality, we’d love to have you on board!
👉 Submit your CV here: AFC Holidays Careers
Job Detail
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ExperienceLess than 1 Year
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GenderBoth