Job Overview
The ADSCC-Yas Clinic in Abu Dhabi, a renowned healthcare institution specializing in advanced stem cell therapy, research, and regenerative medicine, is seeking a Guest Service Supervisor. Established in 2018 to meet the rising demand for specialized medical services, ADSCC is equipped with state-of-the-art technologies and staffed by internationally recognized physicians and researchers. The Guest Service Supervisor will oversee daily guest service operations, manage billing and registration processes, and ensure high-quality customer service. This role requires experience in Revenue Cycle Management (RCM) and strong leadership abilities. Join our innovative team to contribute to cutting-edge healthcare solutions in the UAE.
Responsibilities:
- Oversee daily operations of the guest service department.
- Ensure high-quality customer service and patient satisfaction.
- Manage billing and registration processes efficiently.
- Train, mentor, and supervise guest service staff.
- Handle and resolve guest complaints and concerns.
- Collaborate with other departments to improve service delivery.
- Maintain accurate records and reports.
Requirements:
- Must have experience in Revenue Cycle Management (RCM), billing, and registration.
- Excellent communication and interpersonal skills.
- Strong organizational and leadership abilities.
- Ability to handle stressful situations with a calm demeanor.
- Proficiency in relevant software and technology.
We Offer:
- Competitive salary and benefits package.
- A supportive and professional work environment.
- Opportunities for career growth and development.
Interested candidates, please share your CV: [email protected]
Job Detail
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Career LevelOfficer
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Experience2 Years
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GenderBoth